ACUMED

FAQ

Clinic Operating Hours

What are the operating hours of your clinics?

Our clinic operation hours for each outlet can be found here.

Appointments 

How do I make an appointment?

Appointments can be made by contacting the outlet near you or through our appointment request system.

Female Doctors

I prefer to be seen and examined by a female doctor; do you have a female doctor in your clinic?

Yes, we do have female doctors in some of our clinics. Please contact us to make your appointment.

Infants and Children

Does your clinic manage and treat infants and children?

Yes, our doctors are trained to handle and treat infants and children.

X-Ray, Ultrasound and Audiometry Facility

Are there X-Ray, Ultrasound & Audiometry facility in your clinics?

Yes, we do have these facilities in some of our clinics. To locate the clinic with your required facilities, please click here and filter clinic under the “by service type” field.

Specialist Referals

Can your doctor recommend me to a specialist for further treatment should the need arise?

Yes, we have a selected panel of specialist doctors in both restructured and private hospitals. Our doctors will refer you to them according to your needs.

Health Screening

What does health screening involce?

Depending on your selected package, it may include blood, urine or stool tests with a physical examination by a doctor. Other procedures include visual acuity tests, X-ray and ultrasound for early detection of disease.

Why should I go for health screening?

Regular screening helps you find out if you have any disease or condition even if you feel perfectly well, without any symptoms or signs of illness. Early detection, followed by treatment/investigation can result in a better prognosis and lowers the risk of severe complications.

Why should I go for Health Screenings if I do not have any symptoms?

“Prevention is better than cure”. Many are at risk for diseases such as cancer, stroke or heart disease but experience no signs and symptoms. Early detection of disorders can prevent major complications.

At what age should I go for Health Screening?

The age to start going for health screenings is a personal decision, based on your risk factors and family history. You can consult our doctors who will recommend you the type of Health Screening package which is suitable for you and your loved ones.

Can I eat and drink before health screening?

The requirement to fast depends on the type of tests involved. If the tests involve cholesterol and blood sugar levels, you will need to fast for 10 to 12 hours before your medical check-up. It is essential to drink plenty of plain water and avoid teas and coffees before your blood tests. For specific advice, you can contact our friendly clinic staff.

What should I do after screening?

If your screening results are normal, continue to go for regular screening as recommended by the doctor. If your screening results are abnormal, our doctor will recommend further tests or treatments as necessary.

How long will the health screening take?

The session will take about two to three hours to complete depending on the package you select. You can contact our clinic staff or enquire here .  

Can I schedule my Health Screening later in the day, as I am working in the day?

Yes, we have clinics which open on weekdays till 830pm. Alternatively, you can visit some of our clinics on Saturday, Sunday and Public Holidays. Our clinic opening hours are available here. You can also schedule an appointment here.

Are there any Corporate Health Screening Packages for my staff?

Yes, can tailor corporate health screening packages according to your organisational requirements and risk factors. We also provide standard corporate health screening packages. Please feel free to contact our corporate health team here.

How do I find out more about the Corporate Health Screening Packages?

Enquiries and requests for Corporate Health Screening Packages can be made through enquiry@acumed.com.sg.

Travel Medical Advice/Vaccinations

Does your clinic provide vaccination and travel advice for travellers?

Yes, we have a wide range of vaccinations, and our experienced team will provide you with the necessary travel advice. We strongly encourage travellers to seek advice from our doctors and receive the appropriate immunisation. 

Statutory Health Check-Up

What are the statutory health checkups provided by AcuMed?

Our group of clinics provides health check-ups for a range of vocations and employment, insurance, immigration, admission to tertiary institutions, fitness for various activities or to meet statutory requirements from the various agencies.

 Vocational Check-ups

  • Taxi/Vehicle Operator License
  • Maid Employment
  • Work Permit/ Employment Pass Application and Renewal
  • Food Handlers
  • CAAS Aviation Licensing
  • Other Vocational License Applications

Employment

  • Fitness-to-Work Assessment
  • Periodic Assessment

Insurance

Immigration

  • Immigration, Citizenship, Permanent Residency Applications and Long-Term Visit Pass applications

Admission to Tertiary Instituitions 

  • ITE, Polytechnic and University (Local & Overseas)

Foreign Worker Pre-Employment

  • Depending on your type of employment, we provide a full range of Pre-Employment / Fitness-for-Work Medical Check-Ups, Work Pass (Work Permit, S Pass and E Pass) and Work Pass Renewal Medical Check-Ups and Vocational Medical Examinations.

What are the hazards the would require a Statutory Health Examination?

The hazards requiring Statutory Medical Examinations (SMEs) include:

  • Arsenic and its compounds
  •  Asbestos
  •  Benzene
  •  Cadmium and its compounds
  •  Compressed air environments
  •  Cotton
  •  Lead and its compounds
  •  Manganese and its compounds
  •  Mercury and its compounds
  •  Noise
  •  Organophosphates
  •  Perchloroethylene
  •  Free Silica
  •  Tar, Pitch, Bitumen and Creosote
  •  Trichloroethylene
  •  Vinyl chloride monomer

Apart from SMEs, AcuMed offers a full suite of occupational health services to ensure the wellbeing and fitness to work of an employee. Click here for the full range of occupational health services offered by AcuMed

Does your clinic carry out on-site health screenings?

Yes, we have a dedicated on-site medical services team that can meet your needs. Please contact our team via enquiry@acumed.com.sg. Our team will be glad to assist you in making arrangements for various on-site services.

Chronic Disease Management

Does your clinic provide Chronic Disease Management?

Yes, our clinics are accredited by the Ministry of Health to manage and treat Chronic Diseases.

Obstetrics & Gynecology (O&G)

How can I contact the AcuFem Women’s Specialist Service?

For enquiries on our O&G specialist, you may visit the AcuFem’s dedicated website.

General Feedback

I want to provide feedback; how can I go about doing so?

We value your feedback. You can provide your feedback through our feedback channel.

Corporate Related Enquiries

Are there any Corporate Health Screening Packages for my staff?

Yes, we also tailor corporate health screening packages according to your corporate requirements and risk factors. We do offer standard corporate health screening packages. 

How do I enquire about Corporate Health Screening Packages?

Enquiries for Corporate Health Screening Packages can be made via enquiry@acumed.com.sg.

How do I open a corporate account?

Please contact our corporate services team via enquiry@acumed.com.sg. We will contact you to set up the corporate account that meets your needs.